We have firsthand experience of bringing our health records system to users who have never seen or used a computer before!

With a single day's training, they were using EMR4DW and entering patient data.

As we develop facilities for the program, we are continuallly asking ourselves, "Can this facilit be learned by someone who have never seen a computer before?"

If the answer is "no", we go back to the design and carry on until we are happy that it can.